Photos 1 & 2 arrived damaged - 2 parts missing
Photos 3 & 4 what the parcel looked like when collected by TNT
Photo 5 copy invoice
photo 6 original consignment note

On 15-May-18 11:56 AM, TNT UK Customer Care wrote:
> Dear Kirsty,
> please respond to the following as soon as possible.
> please confirm a full description of the goods.
> How were the goods packaged?
> was the packaging suitable for the nature of the goods?
> was there damage to the outer packaging?
> Can you provide photos/evidence of the damage?
> Can the goods be inspected on site?
> Kind Regards
>
> Paul Farrimond
> CS International Support Representative
>
> UK & Ireland International
> T: +44 (0)800 100 600
> E: 114 4187 (HG5124)

>